Privacy Policy

Effective Date: July 17, 2026

Community Upliftment Development Organization (CUDO) values your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

1. Information We Collect
Depending on how you interact with our Website, we may collect:

Your name
Email address
Telephone number
Organisation or company name
Information submitted through contact forms
Donation information (excluding your full payment card details)
Volunteer or partnership enquiries
Technical information such as your IP address, browser type, and pages visited

2. How We Use Your Information
We use your information to:

Respond to enquiries
Process donations
Communicate with supporters, volunteers, and partners
Share updates about our programmes and activities (where you have consented)
Improve our Website and services
Meet our legal and regulatory obligations

3. Protection of Your Information
CUDO takes reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, alteration, or disclosure.

4. Sharing Information
We do not sell or rent your personal information. We may share your information only:

With trusted service providers who assist us in operating our Website or processing donations
Where required by law
Where you have provided your consent

5. Cookies
Our Website may use cookies to improve your browsing experience, analyse website traffic, and enhance functionality. You may disable cookies through your browser settings, although some Website features may not function correctly.

6. Your Rights
Subject to applicable law, you may request to:

Access your personal information
Correct inaccurate information
Request deletion of your information where appropriate
Withdraw consent where processing is based on consent
Object to certain types of processing

Requests may be submitted using the contact details provided on our Website.

7. Children's Privacy
Some of CUDO's programmes serve children and young people. We do not knowingly collect personal information directly from children through this Website without appropriate parental or legal guardian consent where required.

8. Third-Party Services
Our Website may contain links to external websites or use trusted third-party services, including payment processors and analytics providers. These services have their own privacy policies, and CUDO is not responsible for their privacy practices.

9. Updates to This Policy
This Privacy Policy may be updated periodically. Any changes will be published on this page together with the revised effective date.

10. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us using the contact information provided on our Website. By using this Website, you acknowledge that you have read and understood this Privacy Policy.